Privacy Policy
Petals & Chocs by Setia Aspirasi Sdn Bhd is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we collect from you when you visit our website, use our services, or otherwise interact with us.
- Information We Collect
We may collect personal information about you when you interact with us, including but not limited to:
- Contact information (such as name, email address, phone number, and mailing address)
- Payment information (such as credit card details)
- Information about your orders and purchases
- Communications preferences
- Information you provide when you contact us or participate in surveys, promotions, or contests
- Other information you choose to provide to us
- How We Use Your Information
We may use the personal information we collect for various purposes, including:
- Processing and fulfilling your orders and requests
- Providing customer support and responding to inquiries
- Communicating with you about your orders, account, or promotions
- Personalizing your experience and providing relevant content and offers
- Analyzing and improving our products, services, and website
- Preventing fraud and enhancing the security of our website and systems
- Complying with legal obligations and enforcing our policies
- Information Sharing
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing services to you.
- Legal Compliance: We may disclose your information in response to lawful requests from government authorities, courts, or law enforcement agencies.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your consent or as otherwise disclosed.
- Your Choices
You have certain choices regarding the collection, use, and sharing of your personal information, including:
- Updating Your Information: You may update or correct your personal information by logging into your account or contacting us directly.
- Communication Preferences: You may opt out of receiving promotional emails or newsletters by following the instructions in those communications or contacting us.
- Cookies: You can typically control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.
- Data Security
We take reasonable measures to protect the security of your personal information and maintain its accuracy and integrity. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
- Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on our website. Your continued use of our website or services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at +6011-4047 7595
Effective Date: 31st December 2021
Petals & Chocs by Setia Aspirasi Sdn Bhd
