Terms of services
Welcome to Petals and Chocs! These Terms of Service govern your use of our website located at petalsandchocs.com (the “Website”) and any related services provided by Petals and Chocs (“we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms of Service and our Privacy Policy.
- Use of the Website
(a) You must be at least 18 years old to use the Website and place orders.
(b) You agree to provide accurate, current, and complete information when using the Website and placing orders.
(c) You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.
(d) You agree to accept responsibility for all activities that occurs under your account or password.
- Orders and Payments
(a) By placing an order through the Website, you agree to pay the specified price for the products or services ordered.
(b) We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
(c) Payment methods accepted on the Website may include credit/debit cards, PayPal, or other payment methods specified at checkout.
(d) You agree to provide accurate and complete payment information and authorize us to charge your payment method for the total amount of your order, including any applicable taxes and shipping fees.
- Shipping and Delivery
(a) We will make reasonable efforts to fulfill orders promptly and deliver products within the estimated timeframe specified at checkout.
(b) Shipping and delivery times may vary depending on your location and other factors beyond our control.
(c) We are not responsible for any delays, damages, or losses incurred during shipping or delivery, except as otherwise provided by law.
- Returns and Refunds
(a) Our Returns and Refunds Policy is outlined separately and governs the terms and conditions of returns and refunds.
(b) You agree to comply with our Returns and Refunds Policy when seeking to return products or obtain a refund.
- Intellectual Property
(a) The Website and its original content, features, and functionality are owned by Petals and Chocs and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
(b) You agree not to reproduce, modify, distribute, display, perform, or otherwise use any portion of the Website or its content without our prior written consent.
- Disclaimer of Warranties
(a) The Website and its content are provided on an “as-is” and “as-available” basis, without any warranties of any kind, either express or implied.
(b) We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
- Limitation of Liability
(a) In no event shall Petals and Chocs, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
- Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
- Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
- Contact Us
If you have any questions about these Terms of Service, please contact us at [email protected]
Effective Date: 31st December 2021
These Terms of Service were last updated on 19th April 2024.
